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CANCELLATION & REFUND POLICY

HomepageCANCELLATION & REFUND POLICY

CANCELLATION & REFUND POLICY

  • This document contains cancellation and return conditions for sales made by INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY (hereinafter referred to as INTERNIC) over the domain name www.internic.com.tr.
  • Buyers are subject to the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they have purchased.
  • Products purchased on internic.com.tr may or may not be canceled or returned within the periods specified in this policy, depending on the types of services. Cancellation and refund conditions are specified in the following articles.
  • For this Return Policy, the contract date means the purchase date of a product or service processed by INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY in accordance with the applicable product or service contract.
  • Cancellation and refund are only available for new purchases, no cancellations and refunds are made for renewals and upgrades.
  • The time periods in which products can be canceled according to the purchase period are as follows:

- Annual Purchases (One year or more contracts): Within 24 hours from order date

- Monthly Purchases (All purchases less than one year old)

- Within 24 hours from contract date for servers

- Within 24 hours from contract date for other returnable items

  • Contracts regarding services performed instantly in the electronic environment or intangible goods delivered to the consumer instantly cannot be canceled and the customer cannot request a refund in such contracts. The products in this scope are as follows:

1-Domain names (registration and renewal)

2-All third party licenses

3-SSL and security products

4-Server products (subject to special return conditions)

5-Ready E-Commerce Site (Free Licensed Themes)

6-Support Fees

7-Design Fees

 

  • For products and services for which a refund is requested, the price of the services and products provided to the customers as a gift within the scope of the campaign and performed immediately is non-refundable. Returns are made by deducting the cost of gift products from the total product return price.
  • Collection of services provided free of charge in line with the return request

 

SSL Certificate : 100 USD

XML Plugin: 750₺

Seo plugin: 800₺

Android Mobile Application: 4788₺/YEAR

If a return is requested before the contract period, the free product and service fees are collected from the customer.

  • Customers can receive refunds as a refund to the payment method or by loading the balance on the virtual card. If requested, they are loaded into their Accounts as credits.

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