Protect your customers from viruses, hackers and identity thieves so your business can succeed.View all
Protect your customers from viruses, hackers and identity thieves so your business can succeed.View all
A-GENERAL SERVICE AGREEMENT
1-THE SERVICE PROVIDER AND THE PARTIES.
This contract is hereby signed by INTERNIC® INFORMATION TECHNOLOGIES LIMITED COMPANY(hereinafter referred to as “INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY” for short) and the customers who purchase the services provided by INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY (hereinafter referred to as “CUSTOMER” for short). ) between them. Address : Anadolu Cad. Adalet Mah. No:41/091 Megapol Tower Bayraklı - İZMİR, 35555 Bayraklı/İzmir
2. SUBJECT OF THE AGREEMENT
In accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts and all other legal regulations and practices, regarding the purchase/sale of the services and products with the following qualifications, which the customer has ordered electronically from the website of INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY. Determination of mutual rights and obligations is the subject of this contract. Following the signing/acceptance/approval of the contract in the virtual environment, the Customer, by participating in the signing/acceptance/approval of this contract, reads and understands the contract and the Terms of Service as an inseparable and indivisible whole from this contract and that INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY It accepts, declares and undertakes to abide by all the terms and conditions in this Agreement, including additional or different terms, conditions and policies, including updates and regulations to be made on the website from time to time, and to comply with all terms and conditions.
3. DURATION OF THE AGREEMENT
This contract is valid for the duration of the service commitment to be brought in addition to the contract. If an additional service commitment is not brought to the contract, the contract is valid for a payment period, and continues for one payment period unless one of the parties notifies the other.
INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY, in order to increase the service quality, TS ISO IEC 27001:2013 Information Security Management Systems, TS EN ISO 9001:2008 Quality Management Systems, TS ISO IEC 20000_1 Information Technologies and Service, which are accepted as information security management system standards. Management Systems, TS EN ISO 22301:2013 Social Security and Business Continuity Management Systems, has decided to implement their approach. This document has been prepared with the aim of informing our customers in this sense. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY aims to provide safer service to its customers by applying these globally accepted standards. A model has been prepared within INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY.
5. CONTRACTING PRODUCTS
The servers sent by the CUSTOMER for use in the data center of INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY or the rented server, virtual server, hosting and other services belonging to INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY It is the service determined by e-mail sent to the CUSTOMER or via the website of the company. CUSTOMER, basic characteristics of the service subject to sale, sales price, payment method, delivery conditions, etc. It accepts and declares that it has knowledge of all preliminary information and the right of withdrawal regarding the service subject to sale, that it reads and confirms this preliminary information in electronic environment and then orders the product, in accordance with the provisions of this contract. By confirming the preliminary information electronically, the CUSTOMER confirms that he has received the address, basic features of the ordered products and services, the Turkish Lira price including taxes, payment and delivery information accurately and completely before the conclusion of the distance contracts.
6. DELIVERY OF THE SERVICE, PERFORMANCE PLACE OF THE AGREEMENT AND DELIVERY METHOD
The service is a server owned by the CUSTOMER or a rented server or hosting service or a value-added internet service belonging to INTERNIC BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ, and the data of INTERNIC BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ. center or receive service from the servers of IINTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY in the data center of INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY. These server computers are kept in the system rooms of the access providers where the SERVICE PROVIDER has worked. The delivery of all information regarding the use of the service to the CUSTOMER is sent to the e-mail address in the customer record created by the CUSTOMER on the website www.internic.com.tr.
7. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY RESPONSIBILITIES OF
INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY will provide the services delivered as an order upon the request of its customers, if the payment is made in advance. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY is not obliged to provide services for services that are not paid in advance or canceled in bank records. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY will send all the information and passwords related to the service in the customer order details to the customer via e-mail and the service will start after the order is accepted and the transactions are approved. The responsibility of the relevant accounts and passwords is the responsibility of the customer, and the customer is also responsible for the damage and loss that may arise from these issues.INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY will receive the technical questions of its customers in writing from the website www.internic.com.tr within the limits of the service it has provided, and will respond in writing. The scope of technical support is limited only to the service provided; operating system, software that the customer has installed on this operating system are out of the scope of technical support. If the customer has not made a SERVICE LEVEL AGREEMENT, INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY will not provide technical support on these issues. The customer must comply with the technical support terms in the terms of service. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY is responsible for the failures and maintenance works etc. of the service provided by the companies that form the backbone of the internet, server failures, data centers or customer errors. is not responsible for any interruptions caused by force majeure. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY is not responsible for the problems that may occur in the services of INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY reserves the right to make changes in the contents and limitations of the service packages offered for sale.
8. CUSTOMER RESPONSIBILITIES
9. FEE, PAYMENT AND REFUND
After the offer given to the CUSTOMER, the CUSTOMER wants to purchase the service and the payment must be made in advance in order for the service to start. The day the service is delivered is now the recurring payment date, and the due date of the next payment period. If the customer does not make payment within the specified time for the services he has received, he will be in default and will be deemed to be in default. In this case, INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY may issue an invoice for foreign exchange difference or, if it wishes, request 10% monthly delay interest from the invoice date. The customer declares and agrees to pay this delay interest and foreign exchange difference invoice. However, if the default interest rate to be applied in commercial transactions of the Law No. 3095 on Legal Interest and Default Interest is higher than the interest rate accepted with this article, the Parties agree that the default interest rate to be applied in commercial transactions will be applied as the default interest rate. they do. The Customer declares to pay the interest, attorney's fee and all other legal expenses in advance, without the need for any further warning or notice, in case INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY accepts and undertakes. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY is an E-Invoice taxpayer. Official invoices are sent to your registered customer panel or to your e-mail address. It is the customer's legal responsibility to declare the information correctly so that a legal invoice can be issued for the purchased service in accordance with the Tax Procedure Law. The verification process of our newly registered customers is done by the call center via Phone, E-mail and Support notification. Unverified customers are not invoiced and therefore service cannot be provided. In addition, the customer panels of unverified customers are limited. The return period in our services is 1 day. It is a legal obligation to issue a return invoice for the return transactions to be made after the first 7 days or to fill in the return section in the E-invoice sent to you and send it to us. The CUSTOMER is warned 3 times for 7 days by e-mail for his overdue invoice. Apart from this, no notice will be given to the CUSTOMER to fulfill his obligation through any other channel, and the service provided at the end of the next day of the payment deadline is suspended. The data of the suspended service will be kept for 10 days and will be completely deleted after 10 days. In addition, if the server hosting service is provided, if the fee is not paid in due time, INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY does not have the opportunity and obligation to host and store the devices, and if the CUSTOMER cannot be reached through the communication means it provides, or if the payment is not made within the given period, at the end of 6 months, the device will be used. its responsibility will come from INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY; The CUSTOMER agrees in advance that INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY will not be responsible for any situation such as destruction or malfunction of the device. The CUSTOMER shall not hold INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY accepts payment with 2 different methods. For payments made by credit card, the system automatically activates your service. Due to the problems experienced by the bank in payments made by wire transfer-Eft, the accounting unit manually checks and approves the invoices. In order to avoid any problems, the payment notification from the customer panel or the email@example.com e-mail address should be notified together with the invoice number for the payments made by wire transfer-Eft. If the CUSTOMER wishes to terminate the contract before the expiry of this contract, the campaign discounts made within the scope of the service are collected by INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY at once. The CUSTOMER may request a refund for the purchased products or services within the day of the first payment date without any excuse. The money-back guarantee covers only newly purchased products and services provided by INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY. Domain name registration, license fees, SSL certificates and similar products and services not produced by INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY are not covered by the refund guarantee. While refunds are made uninterruptedly in Web Hosting and Reseller Hosting services; server rental, hosting, virtual server services, cloud server services, refunds are made as far as the unused portion of the service. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY in order to make a refund to the customer; requests return invoice from corporate companies and invoice issued by IINTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY. The costs of sending invoices are borne by the customer. The refund of the payment is returned through the payment channel where the payment for the new product or service purchased is made, and it is absolutely not possible to return it through a different payment channel. Refunds are made for companies that do not issue a return invoice or for individual customers who do not return the invoice issued by INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY reserves the right not to provide services to users who abuse the refund guarantee. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY reserves the right to always charge a reasonable service fee in terms of other duties outside the scope of its regular services and in terms of additional service or product requests. These include, but are not limited to, customer service problems that cannot be settled via e-mail and require personal service, disputes that require special service, or legal consultancy etc. that INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY are services.
All transactions made by INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY over the website www.internic.com.tr are taxed in accordance with the current Tax Laws in Turkey. Transactions arising from all legal changes that will take place outside the scope of this contract are outside the responsibility of INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY and are reflected in the contract exactly. In accordance with the Tax Laws, all responsibilities of the CUSTOMER regarding the registration order will belong to him.
In the new payment period, the CUSTOMER can cancel the service received by logging in via the internic.com.tr website and terminate the contract without any further notice. For this, the last payment date for the service must not have passed. The CUSTOMER agrees and undertakes that he/she will not demand any refund regarding the terminated contract or the canceled service. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY can terminate the contract unilaterally at any time. In the event that INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY terminates the contract and stops the service, only the remaining part of the fee paid in advance will be returned to the CUSTOMER. FORCE MAJEURE CAUSES War, civil war, terrorist acts, earthquake, fire, which develops beyond the control and will of the parties and which are beyond the reasonable supervisory power and which cannot be predicted, which prevents and/or delays the fulfillment of the obligations of the parties under this contract The occurrence of natural disasters such as floods will be considered as force majeure. When a force majeure event occurs, one of the parties must immediately notify the other party without delay. In the event of such a situation, the parties will evaluate together, determine and implement the measures to be taken together. The parties will not be held responsible for failing to fulfill their obligations fully or on time due to force majeure, if the force majeure situation continues for 30 (thirty) days without interruption, this contract will automatically become annulled. However, the rights and receivables of the Parties accrued before the termination shall be reserved.
12. AUTHORIZED COURTS AND EXECUTIVE COURTS
Izmir Courts and Enforcement Offices are authorized to resolve any disputes that may arise during the implementation of this contract. In addition, the parties accept notifications to the address and e-mail address they provide under this contract; They are obliged to notify the other party of changes in their contact information within 7 days at the latest. Otherwise, notifications or e-mail notifications to be sent to the addresses given during the contract shall be deemed to have reached the other party.
In the event that the payment for the order placed on the website of INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY is realized, the CUSTOMER will be deemed to have accepted all the terms of this contract. INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY is obliged to make software arrangements to ensure that the contract in question cannot be placed on the site without obtaining confirmation that it has been read and accepted by the CUSTOMER.
B- SHARED E-COMMERCE WEB HOSTING SERVICE AGREEMENT
This contract, Anadolu Cad. Adalet Mah. No:41/091 Megapol Tower Bayraklı - İZMİR and carries out R&D, national/international sales and marketing activities, accounting and invoicing services, call center and online support service activities at this address, in Karşıyaka Tax Office 465 108 9821 INTERNIC INFORMATION TECHNOLOGIES LIMITED COMPANY(Hereinafter referred to as INTERNIC) and the natural or legal person whose information is obtained through the relevant form on the Site by purchasing INTERNIC products and services on the website of INTERNIC, www.internic.com.tr (this “Site”). hereinafter referred to as the CUSTOMER and/or “You”), within the terms and conditions set forth below.
By accepting this Agreement electronically, you accept that you have read, understood and agreed with this Agreement and the corporate policies and/or agreements on the website www.internic.com.tr which is attached with reference to this Agreement and that the provisions of this Agreement are binding on you. It will mean you do.
2. ENTRY INTO FORCE AND DURATION OF THE AGREEMENT
After the CUSTOMER makes an online service application from the INTERNIC Site, the contract enters into force with the activation of the service. The contract is indefinite. Even if the CUSTOMER subscribes by making monthly payments, the Agreement is indefinite.
3. DESCRIPTION OF THE SERVICE
The service provided by INTERNIC to the CUSTOMER basically consists of hosting the CUSTOMER's websites and/or database on INTERNIC's servers and publishing them over the internet network. The CUSTOMER can receive the "E-Commerce Web Hosting" service under this contract.
By using this Service, the CUSTOMER agrees to comply with the terms and conditions set forth herein and all INTERNIC policies and procedures published on the Site.
3.1. Depending on the terms and conditions of this Agreement, INTERNIC will provide services with maximum continuity and operability by using all reasonable resources during the term of the Agreement. CUSTOMER acknowledges that the Services may not be accessible or operational in certain circumstances, including but not limited to:
3.1.1. Force majeure (natural disasters such as earthquakes, fires, floods and other human disasters),
3.1.2. Hardware failures,
3.1.3. Periodic Maintenance procedures or repairs undertaken by INTERNIC from time to time,
3.1.4. Causes beyond INTERNIC's control or unforeseen by INTERNIC, including but not limited to interruptions or malfunctions in telecommunication or digital transmission lines, malicious network attacks, network congestion or other malfunctions.
3.2. The CUSTOMER acknowledges that INTERNIC has no control over the continuity or uninterruptedness of its services, and that these are not guaranteed.
3.3. INTERNIC will make every effort to ensure the continuity of the services provided to the CUSTOMER.
3.4. Continuity of Service Guarantees INTERNIC provides all of its CUSTOMERS standard service guarantees with the Service Level Agreement. This agreement can be accessed through the Site.
3.5. SSL Certificates Except as limited by certain products or Services, any SSL Certificates purchased from INTERNIC or from companies affiliated with INTERNIC for use with INTERNIC Services are designed for its own private use as defined in the contract specified by the provider, and are intended for use on any web site other than the server on which it is used. cannot be transferred to the hosting service. In case the CUSTOMER uses SSL Certificate on the website hosted on INTERNIC servers, INTERNIC creates the associated private key and stores it in a secure environment. Even in the case of CUSTOMER request for security reasons, INTERNIC will never release the CUSTOMER's private key. If the CUSTOMER wishes to export his SSL Certificate and use his private key outside of INTERNIC servers, he must notify INTERNIC in writing of this request within thirty (30) days from the beginning of the Service purchase.
3.6 Additional Services and 3rd Party Applications (TrendMicro AV, Google Adwords, Trademark Registration, etc.)
CUSTOMER may benefit from Services and/or Products and/or Applications (collectively, “Services”) offered by INTERNIC in addition to certain Services. In this case, INTERNIC cannot be held responsible for any errors, damages, losses and/or malfunctions that may arise from these Services provided by third companies / institutions. INTERNIC does not support or warrant these Services.
3.7 Within the scope of E-Ticaret Web Hosting service, INTERNIC reserves the right to provide or not to provide a hosting management panel with any external software to the CUSTOMER. The CUSTOMER can manage their E-Ticaret Web Hosting accounts through the Customer Panel, which can be accessed through the SITE, after logging in as a customer on the SITE.
3.8 Within the scope of E-Ticaret Web Hosting service, INTERNIC reserves the right to grant or deny SSH access to the servers where E-Ticaret Web Hosting service is available to the CUSTOMER.
3.9 INTERNIC has the right to make version changes and updates (core version update) of Opencart, WordPress and WooCommerce application at any time.
3.10 INTERNIC reserves the right to change the type and brand of SSL Certificate provided free of charge with E-Commerce Web Hosting plans at any time.
3.11 All E-Commerce Web Hosting services purchased from INTERNIC are delivered by installing INTERNIC Management Plugin, WooCommerce Plugin, Admin panel customized for Opencart, Themes and Virtual POS plugin on the WordPress Admin page.
3.12 INTERNIC E-Ticaret reserves the right not to share with the CUSTOMER the Daily / Weekly and Monthly backups taken within the scope of Web Hosting services, if necessary.
4. OBLIGATIONS OF THE CUSTOMER
4.1. The CUSTOMER acknowledges that the accurate reporting of all identification information, including the TR Identity Number, declared at the establishment stage of this Agreement, is mandatory and a prerequisite for the valid establishment of this Agreement. If it is determined later that the identity information of the CUSTOMER is incorrect or incomplete, the said error or defect will be corrected by the CUSTOMER within 2 days upon the notification to be made by INTERNIC. Otherwise, INTERNIC has the right to terminate this agreement with just cause, immediately without the need for a separate warning or notice. Indemnity, payment, refund, compensation, etc., under any name and account, due to the termination of the service provided from CUSTOMER INTERNIC or the termination of the contract due to the terminations made by INTERNIC for this reason. accepts, declares and undertakes that it cannot make any demands. Due to the incomplete or incorrect information provided, the CUSTOMER agrees and undertakes to indemnify INTERNIC for all kinds of damages, including the damages that may be incurred by third parties arising from inaccuracies or omissions in the said information.
4.2. The CUSTOMER may not engage in any behavior that will harm INTERNIC CUSTOMERS, commercial reputation and prestige. In such cases, INTERNIC may terminate the contract, suspend, freeze, etc. All rights reserved. In the event of such a situation, the CUSTOMER cannot claim any material and/or moral damages and cannot go to INTERNIC's responsibility.
4.3.2. The CUSTOMER shall use the information, data, e-mail, web pages and all other electronic information to be kept in the hosting system he/she uses and to be published on the server for the purposes and legal activities of this contract without violating the public order, T.R. It accepts and undertakes that it will comply with the laws, customs and general moral rules, and that the financial and legal obligations of all kinds of copyrights will be undertaken by the CUSTOMER. The CUSTOMER accepts, declares and undertakes in advance that they will not violate the rights of third persons and institutions arising from all kinds of laws and regulations through the service provided, including the scope of IT Law, Intellectual and Industrial Rights Law and Criminal Law. The CUSTOMER is responsible for any legal action and unlawful content that may arise in this matter, and the fees and other compensations to be paid will be undertaken only by the CUSTOMER. CUSTOMER agrees to exclude INTERNIC from these relations and matters in any case. Despite this, in the event that administrative, legal or criminal proceedings are initiated against INTERNIC for any reason, the CUSTOMER is obliged to indemnify all material and moral damages suffered or to be incurred by INTERNIC and third parties. In the event that legal, administrative and/or criminal proceedings are initiated against INTERNIC due to the unlawful actions of the CUSTOMER, INTERNIC's case is subject to notice, recourse, etc. all rights reserved. The CUSTOMER accepts, declares and undertakes in advance that he/she cannot claim that INTERNIC is responsible for the CONTENT for whatever reason.
4.3.3. INTERNIC is not obliged to control the accuracy and content of the information reaching its system and to impose any censorship, unless there is a request from the legal authorities. For this reason, the CUSTOMER will check the accuracy and suitability of the information they will receive via the internet. The legal and penal liability for damages that may occur due to the accuracy and content of the information they receive belong exclusively to the CUSTOMER. INTERNIC, any written, audio or visual content, material presented from its servers, TC. It cannot be against the law. Otherwise, the responsibility for all material and moral damages arising or to arise belongs to the CUSTOMER.
4.3.4. Unlicensed software cannot be used or used by the CUSTOMER under any circumstances, pirated software distribution that violates copyright and other intellectual property laws, and e-mail with advertising content (SPAM) sent without the approval of 3rd parties cannot be made. A copy of the licenses and invoices of the installed software and the software to be installed in the future must be given to INTERNIC as long as this agreement is valid. The CUSTOMER agrees and undertakes to deliver the relevant license and invoice copies to INTERNIC within 30 days from the date of receipt. The CUSTOMER shall be responsible for all disputes that may arise between the license holder and the CUSTOMER. Despite this, in the event that administrative, legal or criminal proceedings are initiated against the CUSTOMER for any reason, the CUSTOMER is obliged to indemnify all the damages that INTERNIC will suffer.
4.3.5. The parties will not engage in any behavior that will harm each other's commercial reputation and reputation. The CUSTOMER's purchase of services from INTERNIC provides the CUSTOMER with the rights arising from INTERNIC's Intellectual and Industrial Rights Law legislation, know-how, commercial information, trade secrets, etc. Having information about the internal functioning of the company and the content of the services offered, partnership, right of use, etc. The CUSTOMER accepts, declares and undertakes in advance that the CUSTOMER does not have the opportunity to share any information learned in writing or verbally with third persons and institutions due to the service provided without the express and written consent of INTERNIC. The CUSTOMER is responsible for system and information security, except as otherwise stated, and is responsible for ensuring information security during the use of its services.
4.3.7. The CUSTOMER agrees that he/she will completely fulfill the duties loaded in accordance with the law numbered 5651 on the hosting service within the scope of this contract, and in case of a legal request for information, he/she will notify this information completely and accurately to the legal authorities or INTERNIC within 1 business day at the latest, otherwise INTERNIC. undertakes to cover the damages and expenses incurred by the company. The CUSTOMER accepts in advance that, pursuant to Law No. 5651, the CUSTOMER knows and agrees that the information stored in the system and log records may be shared, if requested by third parties claiming that the rights protected by the official authorities and the legislation have been violated by INTERNIC with the allegations of illegality in the content. , declares and undertakes. In the event that INTERNIC requests this and similar information by official authorities or informs INTERNIC about illegal content pursuant to Law No. 5651, the CUSTOMER takes all kinds of measures to prevent INTERNIC's access, to remove the content, to stop illegal actions and actions. It irrevocably accepts, declares and undertakes in advance that its right is reserved. The CUSTOMER cannot claim that his material and moral rights have been violated in terms of the precautionary actions taken by INTERNIC due to such requests. If the CUSTOMER has not fulfilled its payment obligations to INTERNIC, or the CUSTOMER's Article 8 and 9 and other relevant provisions of the Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed Through These Publications, and the Turkish Penal Code No. 5237. Services may be suspended, suspended and/or this agreement may be terminated by INTERNIC unilaterally and immediately without compensation and without notice without any additional liability. In this case, the CUSTOMER cannot claim or recourse from INTERNIC for the losses incurred.
4.3.8. The CUSTOMER accepts, declares and undertakes that this right of use cannot be rented, sold, transferred or made available to others, otherwise it may be subject to paying a minimum contract price without the need for any legal warning or notice.
4.3.9. The CUSTOMER is obliged to take the necessary precautions and security against attacks, information theft, hacking and all kinds of misuse on different servers and systems maintained by INTERNIC. Within the scope of shared hosting services, the CUSTOMER shall be solely responsible for all damages that the website may cause due to excessive system load, excessive CPU, RAM and Disk usage and other reasons that tire the system, and will cover the damages that may arise due to the disruption of the services of other INTERNIC CUSTOMERS and that INTERNIC will do so. It accepts and undertakes in advance that its services may be stopped for any reason.
4.3.10. The CUSTOMER is obliged to indemnify all kinds of material and moral damages, including the damages of third parties, which may arise from situations such as connecting to a third party's network or system, stealing passwords of third parties, installing malicious software on the server without the permission of a third party. He accepts and undertakes that his account may be suspended by INTERNIC. For access to networks and systems that are not under the direct control of the CUSTOMER, it is obligatory to obtain the written consent of the third party in question. INTERNIC, if it wishes, may request documents to prove that access to the third party's network or system is permitted and may require the submission of such documents.
The CUSTOMER agrees with INTERNIC that it will indemnify and indemnify INTERNIC's loss and damage against all kinds of claims arising from the use of INTERNIC's services.
a. Materials not accepted on any of the Shared Ecommerce Web Hosting servers include:
iii. USENET and all IRC (Internet Relay Chat) scripts, bots
iv. Image, File Hosting Script (Mirror Script) and Software - (Photobucket, Tinypic like, Rapidshare, etc...)
v. Paid or free video, file, backup, document, etc. file hosting, archive creation or script use
vi. Mail Bombing, attempts to send e-mail with spam script
vii. Generating malicious traffic with Bruteforce Programs/Scripts/Applications
viii. Proxy scripts
x. AutoSurf/PTC/PTS/PPC sites
xi. Spamdexing, publications of Black Hat SEO sites
xi. Banner-Name services (commercial banner name cycle)
xiii. Web data collectors and index services (including Google Cash/AdSpy)
xiv. Anonymous or bulk SMS gateways
xv. Commercial Audio Broadcast (more than one or two broadcasts)
xvi. Escrow account/Bank Bonds
xvii. Forums or websites that distribute or link to warez/piracy/illegal content
xviii. Fraud Sites (including those listed at aa419.org and escrow-fraud.com)
xix. Any type of broadcast of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
xx. Bit torrent or other P2P (peer-to-peer) applications, as tracker or client
xxi. Counter-strike, half-life, battlefield1942, etc. game script, content and broadcast
xxii. Sites/archives/programs focused on hacking
xxiii. Malicious software, Fraudent content, Phishing attempts
xxiv. Any code software that will affect the performance of the server or network
xxv. Service attacks such as Denial of Service attacks (DDOS), Bruteforce, Syn Attack
xxvi. Attempting to test for unauthorized system or network vulnerability, violate security or authentication measures
xxvii. Email sending attempts with Mail Bombing, Mailer Pro, spam script
xxviii. Spoofing/Impersonation spoofing and spoofing notification or mailing
xxix. Externally accessible or password protected proxy servers or anonymous proxy services
xxx. Abuse of the network with services such as Open Proxy servers, Relay mail servers, DNS Recursion
xxxi. Content of insults and discourses against individuals and institutions
xxxii. Obscene content (nudity, pornography or similar content)
xxxiii. Unauthorized use - violations of copyrights, trademarks, patents, trade secrets or any third party information
xxxiv. Content that is defamatory, harassing, abusive, threatening or violating personal privacy and inciting violence, threatening, hateful
xxxv. Content that may affect national security or law enforcement investigation processes
xxxvi. Content that promotes illegal substance use
xxxvii. Content promoting or serving illegal activities (Arms trafficking, gambling (betting, lottery))
xxxviii. Investment sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Policy Chain)
xxxix. The sale of substances whose sale is subject to a permit without prior proof of the existence of the required permit(s)
xl. Bill Collection sites
b. Materials that will not be accepted on Physical, Shared and/or Virtualized servers include:
NS. IRCD (irc servers)
ii. IRC scripts/bots
iii. Pirated Software/Warez
iv. IP Scanners
v. Bruteforce Programs/Scripts/Applications
vi. Mail Bombers/spam scripts
vii. Escrow account
viii. Sites/archives/programs focused on hacking
ix. Forums or websites that distribute or link to warez/piracy/illegal content
x. Fraud Sites (including those listed at aa419.org and escrow-fraud.com)
xi. Any type of broadcast of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
xi. Bit torrent or other P2P (peer-to-peer) applications, as tracker or client
xiii. Email sending attempts with Mail Bombing, Mailer Pro, spam script
xiv. Investment sites (E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM)
xv. Content of insults and discourses against individuals and institutions
xvi. Obscene content (nudity, pornography or similar content)
xvii. Unauthorized uses - violations of copyrights, trademarks, patents, trade secrets or any third party information
xviii. Content that is defamatory, harassing, abusive, threatening or violating personal privacy and inciting violence, threatening, hateful
xix. Content that may affect national security or law enforcement investigation processes
xx. Content that promotes illegal substance use
xxi. Content promoting or serving illegal activities (Arms trafficking, gambling (betting, lottery))
xxii. Service attacks such as Denial of Service attacks (DDOS), Bruteforce, Syn Attack
xxiii. Attempting to test for unauthorized system or network vulnerability, violate security or authentication measures
xxiv. Abuse of the network with services such as Open Proxy servers, Relay mail servers, DNS Recursion
xxv. Bill collection sites
xxvi. Malicious software, Fraudent content, Phishing attempts
xxvii. Unlicensed application use on servers is not allowed. If necessary, INTERNIC SOFTWARE - TELECOM may request the license document.
xxviii. Plugins in the black list for E-Commerce Web Hosting servers listed on the SITE. (INTERNIC reserves the right to change the aforementioned list at any time.)
b. Only WooCommerce-WordPress, and Opencart based websites can benefit from E-Commerce Web Hosting service. In case of violation of the relevant provision, the services may be stopped, suspended by INTERNIC and/or this contract may be terminated by INTERNIC unilaterally and without any additional liability immediately without compensation and without notice.
4.3.12 . Although not stated in the above articles, it is strictly forbidden to carry out any activity that is against the laws in force and constitutes a crime. Otherwise, INTERNIC reserves the right to terminate the agreement. It is the CUSTOMER's responsibility to ensure that the scripts/programs installed in the CUSTOMER's Account are secure and that the access permissions to the directories are set accordingly.
INTERNIC services, including all associated equipment, networks and network devices, are for authorized CUSTOMER use only. INTERNIC systems may be monitored for all lawful purposes, including ensuring that use is authorized, administering the system, facilitating protection against unauthorized access, and verifying security procedures, survivability, and operational security. During monitoring, information can be viewed, recorded, copied and used for permitted purposes. Use of the INTERNIC system(s) constitutes consent to monitoring for these purposes.
Any Account that connects to a third party's network or system without their consent may be suspended. For access to networks and systems that are not under the direct control of the CUSTOMER, it is obligatory to obtain written consent from the third party in question. INTERNIC, if it wishes, may request documents to prove that access to the third party's network or system is permitted and may require the submission of such documents.
4.3.13. Whoever requests it, INTERNIC reserves the right to refuse to provide the Service.
In addition to the relevant articles specified in the General Service Agreement Terms, the Service(s) provided to the CUSTOMER may be suspended or terminated if the e-mail from the relevant INTERNIC Department is not answered within forty-eight (48) hours, including but not limited to the above. Every issue of fraud, error, reporting/email must be negotiated and responded to within forty-eight (48) hours.
All INTERNIC CUSTOMERS are ultimately responsible for all transactions made under their Account.
4.4. Resource Usage
4.4.1. The upper limit of usage of system resources is determined differently according to each package. These limits are: 1024 MB RAM / 1 Core CPU for the Starter package, 1024 MB RAM / 2 Core CPU for the Entrepreneur package, 2048 MB RAM / 2 Core CPU for the E-Commerce Pro package, There are a few activities that cause excessive resource usage. These include CGI scripts, FTP, PHP, HTTP etc. takes place.
4.4.2. The input/output (I/O) limits on hard drives and solid state drives are as follows: 1024 KB for the Starter package, 2048 KB for the e-Entrepreneur package, and 4096 KB for the Pro Package.
4.4.3. It cannot run independent, unattended server-side processes on the server at any time. This includes any kind of snooping program like IRCD.
4.4.4. MySQL users are limited to 25 simultaneous connections at the same time, "too many connections" error is received when the limit is exceeded. Rate limit will be applied to MySQL requests coming from outside the network of INTERNIC. (Instant 128Kbit/Sec)
4.4.5. It cannot execute any MySQL query longer than 15 seconds. MySQL tables should be properly indexed.
4.4.6. It cannot run “cron entry” more often than 15 minutes.
4.4.7. The maximum file size to be sent as "attachment" in e-mails is 15 MB.
4.4.8. The user can send a maximum of 100 e-mails per hour. (Applicable in standard hosting packages. Limits may differ in some hosting packages.)
4.4.9. Sent e-mails cannot be sent to more than 50 users at any one time.
4.4.10. Mail accounts that have not been accessed for 3 months or more (POP/IMAP, Webmail) will be stopped. At the end of the 3rd month after the accounts are stopped, the account is completely deleted.
4.4.11. In shared hosting, there should not be more than 100,000 folders in a folder.
4.4.12. Upload of executable files is not allowed in FTP domains.
(.ade .adp .app .asp .bas .bat .cer .chm .cmd .com .cpl .crt .csh .der .exe .fxp .gadget .hlp .hta .inf .ins .isp .its .js . jse .ksh .lnk .mad .maf .mag .mam .maq .mar .mas .mat .mau .mav .maw .mda .mdb .mde .mdt .mdw .mdz .msc .msh .msh1 .msh2 .ml. msh1xml .msh2xml .msi .msp .mst .ops .pcd .pif .plg .prf .prg .pst .reg .scf .scr .sct .shb .shs .ps1 .ps1xml .x1 .psc .ps2 .ps2 .ps2 url .vb .vbe .vbs .vsmacros .vsw .ws .wsc .wsf .wsh .xnk etc. )
4.4.13. The connection for FTP upload/download is 256Kbit/second.
4.4.14. The maximum file size to be sent at once in FTP is 10 MB.
4.4.15. Instant connection to a website in E-Commerce Web Hosting packages: 50/second for the Starter package, 100/second for the Entrepreneur package, 150/second for the Pro package.
4.4.16. It cannot run web spiders or indexing programs of any kind (including Google Cash/AdSpy) on shared servers.
4.4.17. It cannot run software that interfaces with the IRC (Internet Relay Chat) network.
4.4.18. Bit torrent application, tracker or client program of any kind cannot execute. Links to legitimate torrents outside the site can be provided, but they cannot be hosted or stored on INTERNIC's shared servers.
4.4.19. It cannot participate in file sharing/peer-to-peer activities of any kind.
4.4.20. Counter-strike, half-life, battlefiled1942 and other gaming servers cannot run.
4.4.21. When using the PHP include function to include a local file, it cannot add a local file instead of a URL. In this regard, include (“include.php”) should be used instead of include (“http://yourdomain.com/include.php”).
4.4.22. Do not use server-side code on html (like php and shtml) to help reduce usage.
4.4.23. Do not use the https protocol unless necessary; Encryption and decryption communications occupy the CPU much more than non-encrypted communications.
4.5. Bandwidth Usage
In principle, the bandwidth that the CUSTOMER can use monthly is limited in the package features. However, this situation cannot be understood as the CUSTOMER can especially share video and video broadcast, picture sharing and picture broadcast. In the aforementioned cases, INTERNIC reserves the right to intervene if it deems necessary.
4.6. Storage, Backup and Security
INTERNIC does its best to protect and back up all of the CUSTOMER's data on a regular basis, however, it does not accept responsibility for any errors that may arise in the data it contains. Data backup is the responsibility of the CUSTOMER. The CUSTOMER always assumes the risk of loss and damage to the Website and the files belonging to the entire Website content. The CUSTOMER is completely obliged to protect the confidentiality of the CUSTOMER Password and Account information. The CUSTOMER acknowledges that he is responsible for all actions, omissions and expenditures of any website content made under his Account using his Account or password, or viewed, linked, stored or published on the Server in connection with or belonging to the Site. The CUSTOMER is responsible for taking the necessary measures, which are stated and not listed below:
NS. To prevent any loss or damage to website content
ii. Maintaining independent archive and backup copies of website content
iii. To ensure the security, confidentiality and integrity of all website content hosted or published on INTERNIC servers
iv. Ensuring the confidentiality of account information
INTERNIC shared servers are not an archive and INTERNIC is not responsible for any loss or damage to the CUSTOMER or any person / institution's website content. Services are not provided to provide a PCI (Payment Card Industry) compliant environment, this is within the CUSTOMER's knowledge. INTERNIC is not responsible for any breach of the terms of this Agreement by the CUSTOMER or any person or entity using the Services. CUSTOMER will always use the Services in the form of a classic and/or traditional website. The CUSTOMER may not use the Services, at INTERNIC's initiative, in a way that may impair the functionality or operation of INTERNIC's Services or hardware. INTERNIC records will be accepted as valid and conclusive evidence in case of disputes that may arise regarding the transactions to be made by the CUSTOMER over the internet.
5. FEES AND PAYMENT
5.1. CUSTOMER undertakes to pay usage fees and related taxes related to INTERNIC Services. Fees are collected in line with the CUSTOMER's Monthly or Advance payment selection with the first order and an invoice is created automatically at the end of the period unless otherwise specified. The customer pays the invoice within 7 days and automatically ensures the renewal of service. .
5.2. INTERNIC, if the CUSTOMER chooses to pay by bank transfer, activates the INTERNIC service as a result of the transfer within 7 (seven) calendar days from the account opened on behalf of the person or institution specified in the CUSTOMER information during the application to the bank account of INTERNIC specified on the Site, and Informs the CUSTOMER. For payments made by Bank Transfer/EFT method, the order code must be specified in the payment description. All costs of payments belong to the CUSTOMER.
5.3. For the E-Commerce and Hosting service, the services that cannot be paid the next day after the end of the service period and the due date are stopped. Services that are not paid within fifteen (15) business days following the pause period will be deleted. In SSL Certificate services, if the required collection is not made by the service end date, the Service is closed.
The payment is not made by the CUSTOMER or the receipt of the said payment is not delivered to INTERNIC, etc. In such cases, the CUSTOMER cannot be held responsible for any material and moral damages, including data loss, due to the suspension, suspension, temporary or permanent termination of the service, and that INTERNIC is not responsible for making regular payments and informing INTERNIC in writing that the payment has been made. It is accepted, declared and committed by the CUSTOMER that it is followed by the customer.
5.4. MONEY REFUND Fees paid for Free Themes and E-Commerce Hosting infrastructure offered within E-Commerce Packages from INTERNIC are non-refundable. The CUSTOMER examines the Site demo, the Admin Demo before purchasing, and pays accordingly without forcing. If the customer wishes, he can cancel the service he has rented by not making a payment or by sending a service cancellation notice when the new period is billed. The service for which he has not sent a cancellation request and made the payment will be deleted from the automatic system after 1 month.
Collection of services provided free of charge in line with the return request
SSL Certificate : 100 USD
XML Plugin: 750₺
Seo plugin: 800₺
Android Mobile Application: 4788₺/YEAR
If a return is requested before the contract period, the free product and service fees are collected from the customer.
6. VALIDITY, INFRINGEMENT and TERMINATION OF THE AGREEMENT
6.1. INTERNIC reserves the right to revise its service policies and Agreements at any time without notice. By continuing to use INTERNIC Services, the CUSTOMER shall be deemed to have accepted the terms of the Agreement specified on the Site, which may change from time to time. The CUSTOMER accepts, declares and undertakes in advance that INTERNIC cannot claim that it is not aware of the contract conditions on the Site.
6.2. In case the CUSTOMER violates the terms set forth in this agreement or all INTERNIC policies and Agreements, INTERNIC may terminate the services provided to the CUSTOMER and/or terminate the agreement without prior notice. In this case, the CUSTOMER's pre-paid fees will not be refunded.
In the event that the parties violate the conditions specified in this contract, the other party is warned in writing; If the violation of the contract is not remedied within 7 days from the notification of the said notice, the relevant party may terminate the contract without any further notice.
6.3. INTERNIC may terminate the contract if the CUSTOMER's collections related to the Services cannot be realized. In this case, the CUSTOMER's pre-paid fees will not be refunded.
6.4. The CUSTOMER may terminate the Agreement at any time until the renewal date of the Service received on the site.
6.5. The CUSTOMER accepts and declares that if the purchased Service does not contain any content other than the footer logo found under the website with the word internic on its website, legal action will be taken against it. ( INTERNIC contact numbers, Etbis registration links cannot contain any content related to internic.com.tr.)
7. RESOLUTION OF DISPUTES
Izmir Courts and Enforcement Offices will be authorized in all kinds of disputes arising from the implementation and interpretation of this contract.
8. FORCE MAJEURE
8.1. Provided that it is beyond the control and will of the parties, beyond the reasonable supervisory power, and which cannot be predicted, which prevents and / or delays the fulfillment of the obligations of the parties under this contract; The occurrence of natural disasters such as war, civil war, acts of terrorism, earthquake, fire, flood will be considered as force majeure.
8.2. When a force majeure event occurs, one of the parties must immediately notify the other party without delay. In the event of such a situation, the parties will evaluate together, determine and implement the measures to be taken together. The parties will not be held responsible for failing to fulfill their obligations fully or on time due to force majeure, if the force majeure situation continues for 30 (thirty) days without interruption, this contract will automatically become annulled. However, the rights and receivables of the Parties accrued before the termination shall be reserved.
9. FINAL PROVISION
This agreement, however, consists of main articles and sub-headings A and B, and by being read and understood by the parties, the CUSTOMER is deemed to have approved the entire agreement by registering at www.internic.com.tr and purchasing service. INTERNIC may add, remove or make changes to new articles and/or sub-headings when deemed necessary. CUSTOMER declares and undertakes to accept these changes in advance.